I can't log in to Quickconnect

If the login page keeps on loading without allowing you to enter your information, please follow the following steps:

1. Clear your browser cache. 
   1. If you don’t know how to do this please Google search your browser name (i.e. Google Chrome, AOL, Opera, etc.). If you have trouble let us know.
2. Make sure your browser is fully updated.
3. Restart your browser.
4. Try incognito browser.
5. Try other browsers (i.e. Google Chrome, AOL, Opera, etc.).
6. Make sure your computer is fully updated.
7. Restart your computer.
8. If that still doesn’t work, you may have a firewall issue and may need IT support. See this document for baseline instructions: https://docs.google.com/document/d/1LrS1c7Y7inS1FhVw6zJ77GY_DleY3BRjk4mGN7XUVDY/edit?usp=sharing
9. If this still doesn't work, please check with IT.

If this issue persists, you can still utilize our mobile app (LeadConnector) in the meantime on your desktop or mobile device.

If it says that the Password is Incorrect: 

If you’re trying to login and having trouble because of incorrect username or password information, you should be able to click the “forgot password” button. The system will automatically send you an email to reset it.

If you have trouble doing so, reach out and we’ll be able to happily reset your password for you.