Understanding Slot Duration, Slot Interval and Buffer Settings

Created by Crystal Kaye Palma, Modified on Tue, 24 Aug, 2021 at 2:22 PM by Crystal Kaye Palma

It is important to understand the differences of these things:

  1. Slot Duration determines the length of the appointment.

  2. Slot Interval determines how frequently the appointments are available.

  3. Buffer determines how frequently appointments can be booked in relation to each other.


Sample Scenarios:

  1. For example, if a calendar's availability is from 9AM-11AM with a Slot Duration of 30 mins and a Slot Interval of 30 mins the calendar's availability will be: 9:00, 9:30,10:00, 10:30.

  2. If a calendar's availability is from 9AM-11AM with a Slot Duration of 30 mins but a Slot Interval of 15 mins, the calendar's availability will be: 9:00, 9:15, 9:30, 9:45, 10:00, 10:15, 10:30

  3. A Slot buffer will simply add buffer time after every appointment, preventing another booking until the buffer time has expired. Let's say an appointment is booked from 10:00 to 10:30 and you have a slot buffer of 15 mins, then the next available slot will be at 10:45.


Note:

Before you make any scheduling changes, keep in mind that the changes you made in the slot duration, interval, or buffer, will only be applied to the newly booked appointments.



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